Shipping policy

💝Valentine's Day Order Deadlines 💝
If your order includes items from multiple categories, be sure to follow the deadline for the category with the earliest cut-off date to ensure everything arrives on time.

US Orders

  • Unframed: February 7, 2025
  • Framed: February 5, 2025

EU Orders

  • Unframed: February 8, 2025
  • Framed: February 6, 2025

UK Orders

  • Unframed: February 9, 2025
  • Framed: February 7, 2025

AU Orders

  • Unframed: February 7, 2025
  • Framed: February 5, 2025

CA Orders

  • Unframed: February 7, 2025
  • Framed: February 5, 2025

NZ Orders

  • Unframed: February 7, 2025
  • Framed: February 5, 2025

Rest of the World Orders

  • Unframed: February 3, 2025
  • Framed: February 3, 2025

Important Information
Please note: These deadlines are recommended to ensure timely delivery. Orders close at 17:00 CET on the final order day. While we’re proud to deliver 99% of orders on time when placed before the deadline, unforeseen circumstances like carrier delays or supply chain issues may occasionally cause delays. By placing an order, you acknowledge this possibility and agree that no claims can be made for missed deadlines. We encourage early ordering to ensure your gift arrives on time.

EU + UK

Order Delivery Service Cost €/£ Estimated Delivery Time
Art prints Standard FREE 2-5 Business Days
Frame Standard


Heavy

EU 7.50
UK 11.00

EU 14.50
UK 15.00

2-5 Business Days
  • UK orders tax, Due to Brexit import tax can be charged on large orders. These charges will be for the customer.
  • UK production is closed from 21nd december till 2nd of January.

United States

Order Delivery Service Cost $ Estimated Delivery Time
Art prints Standard FREE 3-5 Business Days
Frame Standard
Heavy
12.50
18.00
4-10 Business Days

Canada

Order Delivery Service Cost $ Estimated Delivery Time
Art prints Standard FREE 3-7 Business Days
Frame Standard
Heavy
19.00
32.00
5-14 Business Days

World

Order Delivery Service Cost  Estimated Delivery Time
Art prints Standard FREE 3-7 Business Days
Frame Standard
Heavy
15.00
25.00
5-14 Business Days
  • in the Holiday Season Nov. & Dec. shipping times may deviate due to high demand on our website & on the carriers. 
  • Easter Holiday the Estimated Delivery Time is extended due to closure of production and shipping carriers
  • Kindly note that these are estimated delivery times only, therefore we are not guaranteeing delivery dates.

Standard Shipping: Orders placed before 1:00 PM (GMT+1) are processed within 2–5 business days before being shipped. Estimated delivery times are outlined above. Please note that orders placed on Saturdays, Sundays, or public holidays will be processed on the following Monday or the next working day. (Working days exclude Saturdays, Sundays, and public holidays.)

DELAYED OR LOST ORDERS: A parcel is considered lost after it has been in the postal system for 15 business days for US & EU orders and 21 business days for international orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less time, we are unable to dispatch a replacement until this period of time has elapsed. Please contact us for assistance and customer support.

WRONG OR INCOMPLETE ADDRESS: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery costs to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.

CHANGES & CANCELLATION: Cancellation requests are accepted within 2 hours after the order is placed (during business hours). After that, you will have to follow our return policy. Customized orders cannot be returned or refunded. Orders not collected from a local pickup point can be reshipped for a shipping fee. If not collected and a refund is requested, the return fee will be deducted from the total refund amount.